General

Troubleshooting
If you're experiencing issues with your Stream, please try the following troubleshooting steps: Check that the ingest server and stream key are co...
Wed, 16 Sep, 2020 at 4:42 PM
Plan Limits
Each plan has different limits on broadcast resolution, frame rate and video bitrate. If you broadcast at settings higher than your plan allows, clients won...
Wed, 16 Sep, 2020 at 5:09 PM
Broadcasting with OBS
In OBS Studio, click Settings, then Stream. In the Service dropdown, select Custom. From the Stream dashboard, copy the Ingest server, then paste it in t...
Wed, 16 Sep, 2020 at 5:54 PM
Payment Methods
We accept all major debit and credit cards, as well as Apple Pay and Google Pay digital wallets. To pay with Apple Pay, you must use Safari on iOS or Sa...
Wed, 16 Sep, 2020 at 6:11 PM
How do I cancel my plan?
On your Dashboard, click the Settings icon on the top right of the plan you wish to cancel. When the popup opens, click Cancel Plan. You will be able to co...
Tue, 22 Sep, 2020 at 5:02 AM